Privacy Policy

When you place an order we collect your name, email address, shipping address, billing address and contact number so we can process and deliver it.

When you browse the site we collect basic technical information such as your device type, browser, approximate location and the pages you view.

If you contact support or subscribe to our newsletter, we keep the messages and the email address you provide.

We use your information to fulfil orders, arrange delivery, handle returns, answer support requests and — where you have opted in — send occasional marketing emails.

We also use aggregated analytics to understand which pages are useful and to improve the store experience.

Cookies keep your cart contents, remember your preferences and measure site performance. Essential cookies are always active; analytics and marketing cookies can be declined in your browser settings.

We share information only with service providers who help us operate: payment processors, shipping carriers, email tools and analytics providers. They may use your data only to perform services for us.

We never sell your personal information. We may disclose information where required by law or to protect our rights.

Order records are kept for as long as required for accounting and legal purposes. Marketing contact details are kept until you unsubscribe.

You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. You can unsubscribe from marketing emails at any time using the link in the footer of each message.

Questions about this policy can be sent to support@driftwell.example.com and we will respond within one business day.